Privacy Policy

Your privacy matters to us - here's how we protect it

Last updated: January 15, 2025

Introduction and Overview

emarinthoqos ("we," "us," or "our") operates emarinthoqos.com and provides fundamental analysis services in the financial sector. We're committed to protecting your personal information and being transparent about how we collect, use, and share your data.

This Privacy Policy explains our practices regarding personal information when you use our website, services, or interact with us. By accessing our platform, you agree to the collection and use of information in accordance with this policy.

We understand that trust is earned through transparency. This document outlines exactly what information we collect, why we collect it, how we use it, and what rights you have regarding your personal data.

Information We Collect

Personal Information You Provide

When you create an account, subscribe to our services, or contact us, we collect information such as:

Name and contact information (email address, phone number)
Account credentials and authentication information
Payment and billing information
Communication preferences and subscription settings
Any information you provide when contacting our support team

Information We Collect Automatically

When you use our services, we automatically collect certain information about your device and usage patterns:

IP address and general location information
Browser type, operating system, and device information
Pages visited, time spent on pages, and navigation patterns
Referral sources and search terms used to find our site
Technical information about your connection and performance data

Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance your experience and collect usage information. These technologies help us remember your preferences, understand how you use our services, and improve our platform's functionality.

How We Use Your Information

We use your personal information for legitimate business purposes that enhance your experience and allow us to provide quality financial analysis services:

Purpose	Information Used
Service delivery and account management	Contact information, account credentials, preferences
Payment processing and billing	Payment information, billing address, transaction history
Customer support and communication	Contact details, support history, communication preferences
Platform improvement and analytics	Usage data, device information, performance metrics
Security and fraud prevention	IP address, device fingerprints, access patterns

We also use aggregated, non-personally identifiable information to understand user behavior, improve our services, and conduct research that benefits our entire user community.

Information Sharing and Disclosure

We don't sell, trade, or rent your personal information to third parties. However, we may share your information in specific circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our platform, processing payments, and delivering services. These providers are bound by confidentiality agreements and can only use your information for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, legal process, or government request. We'll notify you about such disclosures unless prohibited by law or court order.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We'll provide notice before your information becomes subject to a different privacy policy.

Important: Your Rights and Control

You have significant control over your personal information. You can access, update, or delete your data at any time through your account settings or by contacting us directly. We're committed to responding to your requests promptly and transparently.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Encryption of data in transit and at rest using industry-standard protocols
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms for our systems
Employee training on data protection and privacy best practices
Incident response procedures for potential security breaches

While we strive to protect your information, no internet transmission is completely secure. We encourage you to use strong passwords and keep your account information confidential.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Our retention periods vary based on the type of information:

Account Information

We retain account information for the duration of your active subscription plus three years after account closure for legal and business purposes.

Usage Data

Technical and usage data is typically retained for two years to help us improve our services and understand user patterns.

Communication Records

Customer support communications and correspondence are retained for five years to maintain service quality and resolve potential disputes.

You can request deletion of your personal information at any time. We'll process such requests within 30 days, subject to legal retention requirements.

Your Privacy Rights

Under applicable privacy laws, you have several rights regarding your personal information. We're committed to honoring these rights and making it easy for you to exercise them:

Access: You can request a copy of the personal information we hold about you
Correction: You can ask us to correct inaccurate or incomplete information
Deletion: You can request deletion of your personal information in certain circumstances
Portability: You can request your data in a structured, machine-readable format
Objection: You can object to certain types of processing of your information
Restriction: You can request that we limit how we use your information

To exercise any of these rights, please contact us using the information provided below. We'll respond to your request within 30 days and may ask for additional information to verify your identity.

International Data Transfers

Our services are primarily operated from Australia, and your information is stored and processed in secure facilities within Australia. If we transfer your information to other countries, we ensure appropriate safeguards are in place to protect your privacy rights.

We only work with international service providers who demonstrate adequate data protection measures and comply with applicable privacy laws. All cross-border transfers are conducted with proper legal mechanisms to ensure your information remains protected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Email: info@emarinthoqos.com

Phone: +61 449 808 672

Address: 32-34 Little Ryrie St, Geelong VIC 3220, Australia

We're committed to addressing your privacy concerns promptly and transparently.